Gmail panel

Features

Linked emails and related emails

A linked email was either sent by the Jira app or created by our Workspace Add-On. All emails in conversations (e.g. answers) started by any of these events will count as related emails.

Directly linked emails will be marked with the chain icon.

View Related Emails

In our Related Emails issue panel you are able to view or reply to existing and send new emails.

View email

Click on the email or the eye icon to view a email. You can also download any attachments on the opened email.

Reply to email

Click on the reply button to reply to the mail.

Send new email

When sending an email, users can select and add any emails as recipients as necessary.The subject is automatically set to the issue key followed by the issue summary.

By default, the message body includes the text "Related to" followed by the issue key but is not necessarily mandatory for our application to work.