Privacy Policy

Privacy Policy for Issue Alarm

This privacy policy applies to the Issue Alarm Forge App provided by Lovebyte, and outlines the collection, processing, and storage of user data. By using the Issue Alarm Forge App, you consent to the practices described in this policy.

Data Collection and Storage

The Issue Alarm Forge App operates within the Atlassian Cloud environment. The app stores the account ID of the user for the purpose of identifying users within the Atlassian Cloud instance. Additionally, the app stores a URL of the instance in a DynamoDB hosted on AWS. Access to this data is restricted to authorized personnel only. All other user-specific data is stored securely within the Atlassian Cloud infrastructure. For analytical purposes, the app also tracks usage frequency.

Data Usage

We do not collect or store any additional user-specific data beyond the account ID and the URL of the instance. The Issue Alarm Forge App does not access, collect, or store any other personal or sensitive information from users.

Data Security

We take the security of user data seriously. All user data, including account IDs and instance URLs, is stored securely within the Atlassian Cloud infrastructure and AWS DynamoDB, utilizing industry-standard security measures to protect against unauthorized access, disclosure, or alteration.

Access to Data

Only authorized personnel from our company have access to the account IDs and instance URLs stored within the Atlassian Cloud and AWS DynamoDB. We do not share user data with any third parties unless required by law or legal process.

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on the Issue Alarm Forge App listing page in the Atlassian Marketplace. We encourage users to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or the practices of the Issue Alarm Forge App, please contact us at office@lovebyte.codes.

Conclusion

We are committed to protecting the privacy and security of user data while providing a valuable service through the Issue Alarm Forge App. Your trust is important to us, and we are dedicated to maintaining the confidentiality and integrity of your information.